Privacy Policy

Updated on 2024-05-07

When you use our products and services, you trust us with your information. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and what we do with it. This is important, and we hope you will take time to read it carefully.

Information we collect

Information you give us:

When you purchase our products or sign up for our services, we will ask you to provide your personal information. For example, we may need your name, email address, postal address and telephone number.

Information we get from your use of our products or services:

We collect information about the products or services that you use and how you use them, like when you visit our website, or when you bind our products. This information includes:

  • Product use information

    • We collect information about the products you purchase, the features you use and the web pages you visit. This information includes your animal quantity, your animal status, and the features you use most. This also includes the settings you select and the software configurations you use most.

  • Device and connectivity information

    • We collect information about your device and the network you use to connect to our products. It includes information about the operating system installed on your device, hardware specification, IP address, device identifiers (such as the IMEI number for phones), and other software related information.

  • Location information

    • When you use our products or services, we may collect and process information about your actual location. We use various technologies to determine location, including GPS, IP address, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points and cell towers.。

How we use information we collect

We may use the information we collect for the following purposes:

  • Providing services.
  • Providing identification, customer service, safety protection, storage and backup when we provide services to ensure the security of our products and services.
  • Improving our current services and helping us developing new services.
  • Responding to your customized requirements, like language and regional settings, personalized help information, by understanding how you use our products and services.

Accessing and updating your personal information

We will use any appropriate technologies to guarantee that you can access, update and change your registration information or other personal information you provided when use our services. When you access, update, change or delete those information, we may require identity verification to secure your account.

Information we share

We do not share personal information with any other third parties unless one of the following circumstances applies:

  • With your consent

    • We will share personal information with companies, organizations or individuals outside of Research Center for Eco-Environmental Sciences (RCEES) when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

  • For legal reasons

    • We will share personal information with companies, organizations or individuals outside of RCEES if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Use, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of RCEES, our users or the public as required or permitted by law.

Information security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to RCEES employees who need to know that information to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by RCEES, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, like other sites linked from our websites.